The Magdalena House is seeking a Community Advocate.

Magdalena House (MH) is a neighborhood of transitional homes in San Antonio that serves mothers and their children who have fled dangerous and abusive lives by providing transformation through education, nurturing community and programming. We provide a free, safe transitional home and loving community for those affected primarily by family violence and human trafficking. Families’ needs are addressed and met. Vocational assistance in the form of education, training, and job readiness is a key ingredient, as mothers are required to attend school by taking college, high school, GED or ESOL classes. Through these and other enrichment courses and activities, mothers develop the social, educational, and financial skills needed to ensure physical, economic, and spiritual well-being for themselves and their children.

The key responsibility and purpose of this position is to assure a safe, loving and stable environment during assigned shifts; to ensure dignified, respectful and empowering interactions with residents aligning with trauma informed care best practices; to respond to emergencies per prescribed policies. Position is supervised by the Community Living Manager.

RESPONSIBILITIES

• Demonstrated knowledge of Resident Handbook, Staff Handbook and MH policies.

• Awareness of on-going activities and persons on property during assigned shift.• Complete required trauma informed certification and all other training provided by MH.

• Provide enriched and authentic relationships with residents while maintaining appropriate boundaries per Magdalena House Policies.

• Seek ways to empower the family towards success and self-sufficiency.

• Confirm chores are completed correctly.

• Electronic entry of completed resident chores, violations, and journal notes into case management software.

• Provide transportation for families per MH policies.

• Contact Executive Director and/or Program Director to report unusual activity.

• Distribute supplies to residents as required for specific shifts.

• Respond to all phone calls on your shift.

• Receive, record, and store in-kind donations delivered on your shift.

• Support volunteers and work teams serving on your shift as directed by weekday staff.

• Provide support to staff during programmatic activities and/or childcare that occurs during your shift.

• Contact authorities as needed in emergencies.

• Distribute over-the-counter medications as per MH policies. Note: Community Advocate never provides medical direction or suggestions to residents.

• Watch a mother’s child in emergency situations as per MH policies.

• Other supportive duties as assigned by the Executive Director or Community Living Manager.

This job requires overnight and weekend hours, please inquire for more details. Email sbullock@maghouse.org

community_advocate_job_description_rev._september_2021.doc (https://leadershipvitality.wufoo.com/cabinet/8b15e6ae-6cda-472d-8fa6-75a4c47bc7e0)